Studies in Humanities
Navid Hasanpour Azad; Saeedeh Jodi Chelansafly; Reyhaneh Ebrahimi; Farniaz Nasiri Roshti
Abstract
The present study has investigated various parameters affecting job satisfaction in education teachers. In this regard, teachers' job satisfaction is related to the characteristics of management style. On the other hand, there are evidences that show that one variable is not able to explain the phenomenon ...
Read More
The present study has investigated various parameters affecting job satisfaction in education teachers. In this regard, teachers' job satisfaction is related to the characteristics of management style. On the other hand, there are evidences that show that one variable is not able to explain the phenomenon of job satisfaction. Apparently, although environmental variables such as job level, job content, and type of supervision have been able to explain a considerable amount of the dispersion of job satisfaction, they have not been able to clarify everything. The first official definition of the term "Empowerment" dates back to 1788, in which empowerment was proposed as delegation of authority in an organizational role, and this authority should be granted to an individual or seen in his organizational role. Empowerment means a person's desire to accept responsibility, a word that was officially interpreted as accountability for the first time. The English word "Empower" means "to become powerful, to authorize, to empower and to become able" in the compact dictionary of Oxford. This term includes the power and freedom to act for one's administration, and in the organizational sense, it means a change in culture and courage in creating and directing an organizational environment.
Studies in Humanities
Sahra Setorg
Abstract
Customer relationship management is a strategic necessity in all organizations, the effective implementation of which can increase customer satisfaction, loyalty, and attract them, resulting in more sales and repeat purchases. However, the implementation of CRM is not always accompanied by the expected ...
Read More
Customer relationship management is a strategic necessity in all organizations, the effective implementation of which can increase customer satisfaction, loyalty, and attract them, resulting in more sales and repeat purchases. However, the implementation of CRM is not always accompanied by the expected results because the attitude of many organizations towards CRM is from a technological viewpoint. Therefore, managers of organizations have paid special attention to find out the factors that create success in CRM since identifying these key elements can help organizations to implement it more successfully. The process of identifying factors influencing the successful implementation of CRM should be based on several criteria and components. By changing the paradigm from product-oriented to customer-oriented and given that in today's competitive environment, the use of traditional marketing methods has created many limitations for organizations, customer relationship management to create a special relationship with customers and create value. It is mostly provided for organizations. In the past, customers expected timely delivery, good quality, and cheap goods and services from manufacturers. Business was mostly relationship-oriented and middlemen were powerful in the distribution chain. With the wide distribution of products, the main competition was on maintaining the service and product development to the customer and facilitating the customer's purchase, not maintaining the relationship with the existing customers. However today, organizations operate in a dynamic and complex environment, the competition between organizations has increased, the life cycle of products has decreased, and the life cycle of organizations is reaching its decline stage faster.
Javad Khamisabadi; Hossein Adelkhani; Mehdi Zaeimi Sakhavidi
Volume 5, Issue 4 , October 2016, , Pages 260-267
Abstract
Corporate entrepreneurship refers to the activities that enhance organization’s ability to innovate, take risk and seize market opportunities. It also refers to the development of new products or services, administrative systems and techniques, and the development of new business models and business ...
Read More
Corporate entrepreneurship refers to the activities that enhance organization’s ability to innovate, take risk and seize market opportunities. It also refers to the development of new products or services, administrative systems and techniques, and the development of new business models and business ventures. Moreover, corporate entrepreneurship consists of the process where an individual or a group of individuals, within an established organization, creates an innovation or a new organization and is involved in the process of wealth creation. Therefore, the purpose of this paper, and a survey conducted for it, is to examine the impact of corporate entrepreneurship on business performance of Iranian large organizations.
Mohammad Ghasemi; Jalal Derakhshani; Meisam Derakhshani; Hadi Salari
Volume 1, Issue 1 , January 2012, , Pages 60-69
Abstract
Today, few attempts have been made to study important factors for establishment of desirable succession management system considering growing need for succession management system. Succession planning allows organizations to be ready for confronting with absence, turnover, death, retirement or transfer ...
Read More
Today, few attempts have been made to study important factors for establishment of desirable succession management system considering growing need for succession management system. Succession planning allows organizations to be ready for confronting with absence, turnover, death, retirement or transfer of people. One can no longer attribute the future events to fortune. Due to local conditions and international position of our country, it is necessary to change administrative system of the country more than ever. One of the most important steps of change is to recognize problems. Therefore, it seems necessary to study challenges and problems of establishing this plan in administrative system of Iran with its special characteristics. This paper tries to explain barriers and challenges of succession plan with review method while studying the succession plan and finally present strategies for removing these challenges. Failure of top management to provide support, nonconformity of succession plan with strategic plans of the organization, instability of management, bureaucracy, traditional attitude, low efficiency and lack of clarity in execution of the project are of the challenges of establishing succession plan which can be removed using collective wisdom, getting support of top management, allocation of specified unit to succession management, clarification and change of attitudes and culture building.